Extreme Customer Service. Going (literally) the Extra Mile.

When your Offices are being effectively shut down because the world’s most influential Politicians want a secure place to meet, you have to think well outside the (security) box to ensure that your Clients continue to enjoy excellent Service.

That was the problem facing a major Mortgage Services Company located in downtown Toronto, Canada. Their employees wouldn’t be able to get to the Office because of the G20 meetings, and their Nortel BCM 400 couldn’t be setup to access voicemails externally, because of IT security (VPN) constraints.

By installing our Voice Message Forwarding software they were able to get around the problem and send voice messages, via email, to their Staff, as they worked from home while the “lockdown” was in effect. The lead-time that they had available to install, configure 50 Users, and test, was very short, but it went very smoothly.

Problem solved, and no service disruptions that could affect their Clients.

Since then, they have found the Productivity benefits to be easily justified, and have continued to take advantage of the software.

We invite you to take a Test Drive, no obligation, no cost, no complicated signup. Enjoy!

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