- They understand the continuing value that their Avaya/Nortel (or British Telecom equivalent) Phone Systems deliver – Reliability, Cost effectiveness.
- They all want to squeeze all the practical Productivity they can from their Phone Systems.
- They want their Nortel Phone Systems to continue to perform reliably, for as long as possible.
- Their Staff need to get their Nortel Voicemail messages on their smartphones, so that they can stay in close contact with Customers, Prospects, Colleagues and Family. This is the fundamental core of Unified Communications.
- They won’t exchange their Nortel Phone Systems for new technology until a clear, similarly reliable winner emerges from the stormy sea of competing systems, “standards” and punditry.
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