Archive

Introduction

Nortel Voicemail Forwarding

It’s quite unusual to decide on a 10 year forward Communications plan that includes keeping and maintaining their Nortel System for at least 10 years. This established Western Canada-based Law firm’s plan incorporated adding key Voicemail Forwarding to Email, and buying backup hardware on the used-equipment market from PBX to phonesets.

Two factors helped them make the long-term cash and technology preservation decision:

  • The market for new systems is fragmented, with uncertainty about which companies will survive. The expected cost to upgrade, with such uncertainty, was not worth the meagre benefits.
  • Nortel systems are just so reliable, with a “set-and-forget” philosophy, that it really didn’t make sense to upgrade to an essentially similar system that would require extensive Staff and Partner re-training.

By implementing our Voice Message Forwarding software, the last piece of the Productivity puzzle was put into place by their “outside-the-box-thinking” IT Director.

It’s good to know that…

View original post 12 more words

Advertisements

Nortel Voicemail Forwarding

One of the most competitive aspects of Goods Commerce, Logistics can be the difference between profit and loss. Racking, palletizing, picking and loading of freight efficiently, are vital keys to high-volume, competitive Commerce.

Much the same is true of Telecommunications where ideas, data, messages, requests and more, are moved from one person to another, to many, to make Organizations as competitive as possible.

One of the world’s largest, most modern, and effective suppliers of materials handling equipment and infrastructure is headquartered in Southern Ontario, Canada, and, for a number of years, has been reliably using our Nortel Voicemail Forwarding software solution to ensure optimum communications effectiveness, further extending the usefulness and durability of its Avaya/Nortel BCM400 phone system, one of the most reliable phone systems ever produced.

If you have an Avaya/Nortel BCM or Norstar/CallPilot (or the British Telecom equivalents), and you want to continue to expand their functionality with…

View original post 56 more words

voicemail deliveryFrom Apple Insider:

The U.S. Patent and Trademark Office on Tuesday assigned Apple a patent covering passive audio call screening via an off-site voicemail delivery service, a feature that can theoretically be applied to cellphone platforms like the iPhone.

Likely an assignment from the Rockstar consortium purchase of a Nortel patent cache, Apple’s U.S. Patent No. 8,666,034 for “Audio call screening for hosted voicemail systems” could potentially bring a staple landline technology to cellphones.

In 2011 Rockstar, a consortium of tech companies including Apple, EMC, Ericsson, Microsoft, Research in Motion and Sony, successfully bid $4.5 billion for a collection of more than 6,000 Nortel patents. It was later learned that Apple footed the lion’s share of the bill, equating to some $2.6 billion.

While the Rockstar consortium has leveraged key patents in litigation against Google and Samsung, other properties have slowly been making their way to Apple. Such is the case of the ‘034 patent.

Those who owned personal answering machines either at home or at the office may remember screening calls by letting the machine pick up, then listening in on the message. If the call was urgent or worth taking, the recipient could simply pick up the phone and answer, automatically shutting off the recording.

As Apple’s new patent deals with hosted voicemail services, which are ostensibly off-site and in some ways similar to those provided by cellular operators. More…

As we wind down through the remains of 2012, and you have decided to keep your Nortel (Avaya) BCM or Norstar Phone System(s), you are far from alone. Hundreds of thousands of Nortel BCMs and/or Norstars are still in full productive use every day.

Many of these companies are realizing that they can extend the lives of their Phone Systems by installing our Voicemail Forwarding and/or OnLine Voicemail software, on any Windows PC or Server, network-connected to the phone system. That dark cloud of User frustration will be gone and your Staff will see immediate productivity rewards from staying in touch with Clients, Suppliers, Colleagues and Family, from their smartphones.

Many are replacing their complex CallPilot Desktop software, in favour of a simpler, low-cost solution with a `set-and-forget` philosophy.

You can be up-and-running in about half an hour. No muss, no fuss. A 30 day trial is yours free. Just click on the green Download button in the right hand column of this page.

The Future looks brighter already!

From TeleDynamic Communications:

In this multiple part series, I’m covering the four evils that are the curse of high quality hosted PBX: Bandwidth, Jitter, Packet Loss and Latency

Today, we’ll discuss packet loss.

What is Packet Loss?

Packet loss occurs when one or more packets of data travelling across a computer network fails to reach their destination.

What Are the Causes of Packet Loss?

Packet loss can be caused by a number of factors including faulty routers and Ethernet switches and network congestion. However, even in a perfect network there is a small amount of packet loss. The good news is that a small amount of packet loss is imperceptible and does not noticeably degrade network performance or voice quality.

More…

From NBC News:

Governments big and small are embracing cooperation, consolidation and efficiency to wring a few more dollars out of the budget as the effects of the “Great Recession” linger.

In some places, it’s as simple as pulling the plug on thousands of unused telephone lines or installing software that automatically shuts off idle school computers to save on electric bills. Other places are doing such things as merging town fire departments, combining 911 centers or outsourcing collection of parking fines.

Around the country, governments big and small are embracing cooperation, consolidation and efficiency to wring a few more dollars out of the budget as the effects of the Great Recession linger.

More…

Many, many Nortel Customers are expressing their frustration with trying to keep CallPilot Desktop Messaging working, since Avaya / Nortel is winding down its Support for the older, yet very reliable Nortel BCM Systems.

If you have upgraded to Outlook 2010, you’ll probably be similarly frustrated.

Most people use CallPilot Desktop Messaging to be able to receive their voicemails in a timely manner, via email, particularly on their Smartphone, Tablets and Laptops. Well it’s bound to get increasingly difficult, time-consuming and costly, to maintain this key functionality for loyal Nortel Customers.

When you look at the CallPilot Desktop Messaging User Guide, it’s 70 pages long! The VoiceBridge Voice Message Forwarding Guide is 3 pages long (includes the cover-page). Download and installation takes a few minutes. The system is configured and live without taking down the phone system. The Nortel voicemails are converted from .vbk format and delivered as .wav files, attached to emails. Every smartphone can play the .wav files, usually from a single click.

You only need a SINGLE Nortel Unified Messaging Key (License) to support any number of Users.

The choice is easy, once you give us a comparative try, free for 5 Users, for 30 days. We look forward to supporting you and keeping you up-to-date. Yes we do continue to support Legacy Nortel (and BT – British Telecom) Customers for as long as you choose to keep using the rugged Nortel hardware.

In the words of a well-known online Bank – “Save Your Money”.

%d bloggers like this: