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Nortel Support

BT-logoIf you are a UK based company, did you know that BT supports Avaya’s Nortel BCM and Norstar/CallPilot phone systems?

If you have a BT BCM or Norstar/CallPilot system, you can extend its useful life by implementing our low-cost software to forward voicemails automatically, as a .wav file via email, to your phone, tablet of PC.

Thousands of Users use the system every day to stay in touch with Clients, Colleagues, Family and Friends. No more tedious calling in to get messages, jot notes, or getting messages too late.

The VBKTOWAV software installs on a single PC or server, and supports an unlimited number of Users.

Try it free for 30 days, with unlimited functionality for up to 5 Users. Low annual fees based on User count.

 

Many, many Nortel Customers are expressing their frustration with trying to keep CallPilot Desktop Messaging working, since Avaya / Nortel is winding down its Support for the older, yet very reliable Nortel BCM Systems.

If you have upgraded to Outlook 2010, you’ll probably be similarly frustrated.

Most people use CallPilot Desktop Messaging to be able to receive their voicemails in a timely manner, via email, particularly on their Smartphone, Tablets and Laptops. Well it’s bound to get increasingly difficult, time-consuming and costly, to maintain this key functionality for loyal Nortel Customers.

When you look at the CallPilot Desktop Messaging User Guide, it’s 70 pages long! The VoiceBridge Voice Message Forwarding Guide is 3 pages long (includes the cover-page). Download and installation takes a few minutes. The system is configured and live without taking down the phone system. The Nortel voicemails are converted from .vbk format and delivered as .wav files, attached to emails. Every smartphone can play the .wav files, usually from a single click.

You only need a SINGLE Nortel Unified Messaging Key (License) to support any number of Users.

The choice is easy, once you give us a comparative try, free for 5 Users, for 30 days. We look forward to supporting you and keeping you up-to-date. Yes we do continue to support Legacy Nortel (and BT – British Telecom) Customers for as long as you choose to keep using the rugged Nortel hardware.

In the words of a well-known online Bank – “Save Your Money”.

It’s quite unusual to decide on a 10 year forward Communications plan that includes keeping and maintaining their Nortel System for at least 10 years. This established Western Canada-based Law firm’s plan incorporated adding key Voicemail Forwarding to Email, and buying backup hardware on the used-equipment market from PBX to phonesets.

Two factors helped them make the long-term cash and technology preservation decision:

  • The market for new systems is fragmented, with uncertainty about which companies will survive. The expected cost to upgrade, with such uncertainty, was not worth the meagre benefits.
  • Nortel systems are just so reliable, with a “set-and-forget” philosophy, that it really didn’t make sense to upgrade to an essentially similar system that would require extensive Staff and Partner re-training.

By implementing our Voice Message Forwarding software, the last piece of the Productivity puzzle was put into place by their “outside-the-box-thinking” IT Director.

It’s good to know that Western Pioneers are still innovating when it comes to Scarce (Communications Expenditure) Resources!

In the course of introducing our software to loyal Nortel Customers, we have met many former Verizon Customers who have migrated their ongoing Nortel System Support Services to Maron Structure Technologies.

We have also attended some of Maron’s informative webinars, and they have been excellent.

Like Maron Structure Technologies, we understand and embrace the fact that Nortel systems are not going away any time soon. The significant  worldwide base of loyal Nortel Customers needs Support, and wants to get much more life and Productivity from their long-term investments in telephony infrastructure.

Bravo Maron Structure Technologies!

 

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