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voicemail deliveryFrom Apple Insider:

The U.S. Patent and Trademark Office on Tuesday assigned Apple a patent covering passive audio call screening via an off-site voicemail delivery service, a feature that can theoretically be applied to cellphone platforms like the iPhone.

Likely an assignment from the Rockstar consortium purchase of a Nortel patent cache, Apple’s U.S. Patent No. 8,666,034 for “Audio call screening for hosted voicemail systems” could potentially bring a staple landline technology to cellphones.

In 2011 Rockstar, a consortium of tech companies including Apple, EMC, Ericsson, Microsoft, Research in Motion and Sony, successfully bid $4.5 billion for a collection of more than 6,000 Nortel patents. It was later learned that Apple footed the lion’s share of the bill, equating to some $2.6 billion.

While the Rockstar consortium has leveraged key patents in litigation against Google and Samsung, other properties have slowly been making their way to Apple. Such is the case of the ‘034 patent.

Those who owned personal answering machines either at home or at the office may remember screening calls by letting the machine pick up, then listening in on the message. If the call was urgent or worth taking, the recipient could simply pick up the phone and answer, automatically shutting off the recording.

As Apple’s new patent deals with hosted voicemail services, which are ostensibly off-site and in some ways similar to those provided by cellular operators. More…

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Public TelephoneFrom Tele Technology:

There is a lot of equipment in my office that cause me grief, pain and suffering.

Like for instance, I have this printer.  A mammoth, $4000 dollar printer that I picked up from a local guy on Craigs List for like… $400.  A steal!

My buddy, a guy named Patrick actually found it for me.  He called me and said “Hey!  I found the most awesome printer for you.. you know.. the one you have been looking for… a 4 color laser jet, right??  Well THIS is a steal, and a great printer, and you should buy it.”

So I did.  The two of us damn near broke our backs to move this 200 pound mammoth to the second floor platform that is my main sales office.  I mean this thing is HEAVY!

We plugged it in, and the first thing I realized is… “we need another network hub for this thing to work.”

Much more…

 

From TeleDynamic Communications:

In this multiple part series, we’re exploring the four evils that are the curse of high quality hosted PBX: Bandwidth, JitterPacket loss and Latency.

In this final installment, we talk about Bandwidth.

What is Bandwidth?

Bandwidth is often interpreted to be the speed that data passes through a given circuit. It’s commonly measured in Kilo (thousand), Mega (Million) or Giga (Billion) bits per second. 

If your internet provider says that they provide 3 Mega bits per second, this means that the line has a theoretical transport capacity 3 million bits per second.

Does this mean that data will pass this fast? Usually not. Many other limitations can cause average data transport speeds to be less than the theoretical limit.

The key factor to keep in mind for you the IT Manager is that bandwidth is a scarce commodity. And while it’s been getting cheaper in recent years, it still costs money. And the more bandwidth you need, the more you’re going to pay. 

More…

As we wind down through the remains of 2012, and you have decided to keep your Nortel (Avaya) BCM or Norstar Phone System(s), you are far from alone. Hundreds of thousands of Nortel BCMs and/or Norstars are still in full productive use every day.

Many of these companies are realizing that they can extend the lives of their Phone Systems by installing our Voicemail Forwarding and/or OnLine Voicemail software, on any Windows PC or Server, network-connected to the phone system. That dark cloud of User frustration will be gone and your Staff will see immediate productivity rewards from staying in touch with Clients, Suppliers, Colleagues and Family, from their smartphones.

Many are replacing their complex CallPilot Desktop software, in favour of a simpler, low-cost solution with a `set-and-forget` philosophy.

You can be up-and-running in about half an hour. No muss, no fuss. A 30 day trial is yours free. Just click on the green Download button in the right hand column of this page.

The Future looks brighter already!

From TeleDynamic Communications:

In this multiple part series, we’re exploring the four evils that are the curse of high quality hosted PBX: Bandwidth, jitter, packet loss and latency. Today’s subject is jitter.

What is Jitter?

Jitter is a little bit hard to explain. Remember when we talked about how latency is the measure of packet delays over a VoIP network. Jitter is just the variation in the time between packets arriving. In other words, it’s the variation in latency.
Each IP packet comes with a sequence number and time stamp in its header. This is how the VoIP equipment knows in what order they need to be re-assembled and when they were produced. A connection is experiencing jitter if many of packets come in at varying differences between packet time stamps.
More…

four horseman jitter

From TeleDynamic Communications:

Today, we’ll discuss latency.

What is Latency?

VoIP latency is the delay between when the data packets of your voice conversation is sent and when it’s received.
For most regular data like your email or when your downloading a webpage, a few microseconds of latency doesn’t impact your user experience. It doesn’t really matter that an email arrives a quarter of a second later or a website takes a moment longer to load.

Voice is Different

But voice is different. Voice is real time, for real. 
When you speak, you expect to be heard immediately. A delay of as a little as two tenths of a second, makes a voice conversation extremely challenging. The industry standard for acceptable latency for a Business VoIP conversation is only 120 milliseconds. This is less time than the blink of an eye at around 140 milliseconds!
As a way of comparison, an old fashioned analog line has a latency of about 60 milliseconds and phone calls between cell phones can be up to 150 milliseconds. Cell phones have “trained” users that noticeable voice latency is a fact of modern life.

What are the Factors That Affect Latency?

There are really 5 primary factors that affect latency in any business VoIP connection:
More…
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