IT

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Target Systems (Avaya / Nortel)

  • BCM platforms
  • Norstar/CallPilot

Please Note: Avaya / Nortel offers no equivalent to the VoiceBridge OnLine Voicemail Functions

IT Considerations

  • Norstar requires Nortel CallPilot 100/150 (Low-Cost Upgrade from NAM/NVM or FlashTalk may be required)
  • Requires a LAN connection to an “always-on” computer (Server or Workstation) running any of:
    • Windows XP
    • Windows VISTA
    • Windows 7
    • Windows Server 2003/2008
  • Requires a SINGLE dedicated Nortel Unified Messaging License to support ANY volume of Users.

Installation, Configuration & Licensing

We provide comprehensive System Installation, Configuration, Troubleshooting and Documentation services. Annual Subscription Licensing is straightforward, based on the number of Users (except OnLine Voicemail which is site based), with automatic renewals, that can be cancelled at any time.

Installation typically takes about half an hour, including downloading the software from the web. Full online and telephone Support is included in the modest License subscription fees.

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