One of the most competitive aspects of Goods Commerce, Logistics can be the difference between profit and loss. Racking, palletizing, picking and loading of freight efficiently, are vital keys to high-volume, competitive Commerce.

Much the same is true of Telecommunications where ideas, data, messages, requests and more, are moved from one person to another, to many, to make Organizations as competitive as possible.

One of the world’s largest, most modern, and effective suppliers of materials handling equipment and infrastructure is headquartered in Southern Ontario, Canada, and, for a number of years, has been reliably using our Nortel Voicemail Forwarding software solution to ensure optimum communications effectiveness, further extending the usefulness and durability of its Avaya/Nortel BCM400 phone system, one of the most reliable phone systems ever produced.

If you have an Avaya/Nortel BCM or Norstar/CallPilot (or the British Telecom equivalents), and you want to continue to expand their functionality with rugged software that matches your rugged hardware, then please Download our software and try it, free, for 30 days. It won’t affect the continued smooth running of your phone system in any way, but will increase Staff Productivity by getting Voicemail messages to their intended recipient, immediately via email.

Think of us as a vital piece of your Productivity infrastructure.

From TeleDynamic Communications:

In this multiple part series, we’re exploring the four evils that are the curse of high quality hosted PBX: Bandwidth, jitter, packet loss and latency. Today’s subject is jitter.

What is Jitter?

Jitter is a little bit hard to explain. Remember when we talked about how latency is the measure of packet delays over a VoIP network. Jitter is just the variation in the time between packets arriving. In other words, it’s the variation in latency.
Each IP packet comes with a sequence number and time stamp in its header. This is how the VoIP equipment knows in what order they need to be re-assembled and when they were produced. A connection is experiencing jitter if many of packets come in at varying differences between packet time stamps.
More…

four horseman jitter

From TeleDynamic Communications:

In this multiple part series, I’m covering the four evils that are the curse of high quality hosted PBX: Bandwidth, Jitter, Packet Loss and Latency

Today, we’ll discuss packet loss.

What is Packet Loss?

Packet loss occurs when one or more packets of data travelling across a computer network fails to reach their destination.

What Are the Causes of Packet Loss?

Packet loss can be caused by a number of factors including faulty routers and Ethernet switches and network congestion. However, even in a perfect network there is a small amount of packet loss. The good news is that a small amount of packet loss is imperceptible and does not noticeably degrade network performance or voice quality.

More…

From NBC News:

Governments big and small are embracing cooperation, consolidation and efficiency to wring a few more dollars out of the budget as the effects of the “Great Recession” linger.

In some places, it’s as simple as pulling the plug on thousands of unused telephone lines or installing software that automatically shuts off idle school computers to save on electric bills. Other places are doing such things as merging town fire departments, combining 911 centers or outsourcing collection of parking fines.

Around the country, governments big and small are embracing cooperation, consolidation and efficiency to wring a few more dollars out of the budget as the effects of the Great Recession linger.

More…

  • They understand the continuing value that their Avaya/Nortel (or British Telecom equivalent) Phone Systems deliver – Reliability, Cost effectiveness.
  • They all want to squeeze all the practical Productivity they can from their Phone Systems.
  • They want their Nortel Phone Systems to continue to perform reliably, for as long as possible.
  • Their Staff need to get their Nortel Voicemail messages on their smartphones, so that they can stay in close contact with Customers, Prospects, Colleagues and Family. This is the fundamental core of Unified Communications.
  • They won’t exchange their Nortel Phone Systems for new technology until a clear, similarly reliable winner emerges from the stormy sea of competing systems, “standards” and punditry.

If you would you like to get even more mileage from your Nortel Norstar/Callpilot or BCM Phone Systems, simply, reliably and affordably, please give our proven software solutions a Test-drive. We’ll give you 30 days of safe driving, for up to 5 passengers. Just click on the green “Download” button. No seat belts required!

In June, we welcomed our first Australian Client, a key player in the Auto Parts sector.

After a brief software download / trial the Company implemented our software to enhance their focus on Customer Service and Communications effectiveness.

We’re now active across most of the English-speaking world.

Based in Utah, one of our recently licensed Customers helps their many Clients to weather the recent financial storms, with rock solid advice and locally-renowned audit services.

With every Partner and Staff member using our VoiceBridge Voicemail Forwarding to increase Productivity and stay fully connected to their Clients, this Certified Public Accountancy is keeping their own costs under control.

Why replace your Avaya/Nortel BCM or Norstar if you don’t need to? Even if you get a hardware failure or need to replace the occasional handset, the costs and disruption are minimal. These systems are so reliable that they are expected to remain popular for another 10 years!

We’ll support you all the way.

Based in a mid-western State, our Client helps wealthy Families to manage their considerable assets, with great diligence, integrity and discretion. Such service requires constant attention and timely communication.

Our Nortel Voicemail forwarding software keeps all of the Company’s Partners and Staff connected to Clients, and the many financial, legal and other service organizations needed to maximize asset performance.

When Customer Service is of paramount importance, and your Avaya / Nortel BCM or Norstar / Callpilot continues to provide yeoman performance, consider replacing CallPilot Desktop Messaging, with our simple, reliable software solutions.

It all happens so quickly. You’ve been planning a nice relaxing week off, centered around the 4th of July holiday, and as soon as you get to your “oasis”, you start fretting about what is happening at the Office while you are away. Did Ms. Jones call about the big new order that she’s planning for next week? Did Mr. Smith leave any messages from your 3 voicemails that you left him over the last 10 days? You know the drill.

With 40% of senior staff reporting that they’d rather work than take a vacation, because of the ADDED stress, we need to try to minimize the emotional damage to ourselves and our families, who expect us to relax along with them on the beach.

Let’s face the reality that we’d rather be notified of the long-awaited return call, so that we can deal with it, then get on with the relaxation process. Most of our Clients use our software to keep them fully connected to what’s happening all the time, even if it means the occasional interruption on their way to the boardwalk seafood paradise.

It’s good for you, and it’s good for your business. A winning combo indeed. Give us a try and enjoy that week off just a little more.

Congratulations to one of our new York based Clients, recently named by Crain’s New York  Business as one of the Top 50 Fastest-Growing Companies in the New York area.

That’s a major achievement for a Financial Services Company in the current economic environment.

This progressive Company added extra Communications Productivity for all of the Partner/Principals in one of its offices, by installing VoiceBridge software, in three tranches, for a total of almost 30 Users.

If you are looking for significant Productivity/Responsiveness performance increases without having to completely replace your Nortel BCM or Norstar/CallPilot Phone System, please hit the big green Download button and try us, free, for 30 days.

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